Railton Meeks Property Management

Railton Meeks Terms of Business

Railton Meeks Terms of Business

Railton-Meeks Terms of Business

Property Management Agreement & Terms of Business

Between:

Railton-Meeks Property Management Ltd
First Floor (1B), 18a Gawsworth Avenue,
Didsbury, Manchester, M20 5NF
(“the Agent”)

and

(“the Landlord”)

relating to the property known as:

1. Appointment of the Agent

The Landlord appoints the Agent to market, let, rent collect and/or manage the Property in accordance with the level of service selected by the Landlord and the terms contained within this Agreement.

The Agent agrees to act on behalf of the Landlord in relation to the management and administration of the Property subject to these Terms of Business.

2. Services Provided

2.1 Letting and Full Management Service

The Agent may provide the following services where instructed:

  • Marketing and advertising the Property
  • Conducting viewings
  • Negotiating tenancy terms
  • Arranging tenant referencing
  • Preparing tenancy documentation
  • Collecting and remitting rent
  • Registering and administering tenancy deposits
  • Arranging tenant move-ins and check-outs
  • Conducting periodic inspections
  • Liaising with tenants and contractors
  • Arranging repairs and maintenance
  • Managing statutory compliance requirements
  • Serving lawful notices where instructed
  • Negotiating deposit returns and disputes
  • Chasing rent arrears
  • Providing landlord statements electronically

The Agent reserves the right to refuse any instruction which may breach housing, equality, consumer protection or other applicable legislation.

3. Authority to Incur Expenditure

The Landlord authorises the Agent to instruct contractors and carry out repairs, maintenance, safety works or statutory compliance works up to the sum of £250 including VAT without prior approval.

Emergency works exceeding this amount may be instructed where reasonably necessary to:

  • protect the Property
  • comply with legislation
  • prevent damage or deterioration
  • protect tenants or third parties
  • maintain essential services or security

The Landlord agrees to indemnify the Agent against all costs reasonably incurred in carrying out such works.

4. Landlord Obligations

The Landlord confirms that:

  • they are legally entitled to let the Property
  • all mortgage lender and superior landlord consents have been obtained
  • the Property complies with all applicable legislation
  • all supplied information is accurate
  • the Property is adequately insured for rental purposes

The Landlord remains legally responsible for compliance with:

  • Gas Safety Regulations
  • Electrical Safety Standards
  • EPC Regulations
  • Smoke and Carbon Monoxide Regulations
  • HMO licensing requirements
  • selective licensing requirements
  • Homes (Fitness for Human Habitation) legislation
  • Awaab’s Law obligations where applicable
  • Right to Rent requirements
  • all future legislative requirements

Where the Agent assists administratively with compliance, legal responsibility remains with the Landlord.

Landlord Insurance

The Agent strongly recommends that the Landlord maintains comprehensive specialist landlord insurance for the duration of the tenancy and any void periods.

Such insurance should include, where available:

  • loss of rent cover
  • rent guarantee protection
  • legal expenses cover
  • malicious damage by tenants
  • property owner liability
  • accidental damage
  • alternative accommodation costs where applicable

The Landlord acknowledges that possession proceedings under Section 8 Housing Act 1988, as amended by current and future legislation including the Renters’ Rights Act 2025, may become increasingly lengthy, evidence-based and subject to Court delays.

The Agent strongly recommends that the Landlord obtains suitable insurance protection against loss of rent, legal costs and delays associated with tenant default, arrears recovery and possession proceedings.

Failure to maintain appropriate insurance shall remain entirely at the Landlord’s risk.

5. Safety and Compliance Documentation

The Landlord agrees to provide valid copies of all required certification and documentation including:

  • Gas Safety Certificate
  • EICR
  • EPC
  • PAT testing where applicable
  • licensing documentation
  • asbestos information where applicable
  • fire risk assessments where applicable

The Agent may arrange updated certification where necessary and charge the Landlord accordingly.

6. Tenant Referencing

The Agent may obtain references through third-party referencing providers.

The Landlord acknowledges that:

  • references are based on information supplied by applicants and third parties
  • referencing does not constitute a guarantee of tenant suitability
  • the Agent cannot guarantee future tenant conduct, affordability or payment performance

The final decision to proceed with a tenancy remains with the Landlord unless otherwise agreed.

7. Tenancy Agreements

Tenancies arranged by the Agent shall comply with the Housing Act 1988 as amended and all subsequent legislation including the Renters’ Rights Act 2025.

The Landlord acknowledges that:

  • residential tenancies may continue periodically
  • tenants may have statutory rights to remain in occupation
  • possession can only be sought using lawful statutory grounds
  • possession timescales cannot be guaranteed

The Agent cannot guarantee vacant possession at any particular time.

8. Rent Increases

Any rent increase shall be carried out in accordance with current legislation and statutory procedures.

The Agent cannot guarantee:

  • that proposed rent increases will be accepted by tenants
  • that increases will be upheld by a Tribunal or Court
  • any particular market rent level

9. Pets

Requests by tenants to keep pets shall be considered in accordance with current legislation.

The Landlord acknowledges that unreasonable refusal of pet requests may be unlawful.

The Agent may recommend:

  • pet insurance
  • additional cleaning requirements
  • evidence of vaccination or licensing
  • compliance with superior lease restrictions

10. Fees

10.1 Full Management Fee

14.5% including VAT of rents received.

10.2 New Tenant Introduction Fee

£250 including VAT.

10.3 Inventory Fee

£160 including VAT.

10.4 Inventory Update and Smoke Alarm Testing

£50 including VAT.

10.5 Deposit Dispute Administration

£50 including VAT.

10.6 Additional Inspection Visits

£50 including VAT.

10.7 County Court Attendance

£300 per day plus travel costs and VAT where applicable.

10.8 Mail Collection

£25 including VAT.

10.9 Utility Management During Void Periods

£50 including VAT.

10.10 Referencing

£25 including VAT per applicant.

Additional compliance, administration or legislative compliance charges may apply where changes in legislation, licensing requirements or regulatory obligations materially increase the Agent’s workload, risk exposure or administrative duties.

All fees remain payable where a tenancy introduced by the Agent continues, renews, becomes periodic, changes sharers, or continues under successor legislation or statutory reform.

11. Ongoing Commission

Management fees remain payable for the duration of any tenancy introduced by the Agent including:

  • statutory periodic continuations
  • replacement sharer arrangements
  • tenancy successions
  • tenancy renewals or continuations
  • any continuation arising from legislative reform

12. Withdrawal of Instructions

Where the Landlord withdraws instructions after the Agent has commenced marketing, negotiation, referencing, compliance preparation or tenancy administration work, the Agent reserves the right to charge reasonable compensation.

Where a prospective tenant has been approved in principle and substantial work has been undertaken, a withdrawal fee equivalent to one month’s rent subject to a minimum fee of £350 including VAT may be charged.

This fee reflects:

  • marketing costs
  • administration
  • staff time
  • referencing costs
  • compliance preparation
  • lost business opportunity

13. Rent Arrears and Legal Proceedings

The Agent may take reasonable steps to pursue rent arrears including:

  • communication with tenants and guarantors
  • service of lawful notices
  • referral to solicitors or debt recovery agents

The Agent cannot guarantee:

  • payment recovery
  • court outcomes
  • possession outcomes
  • enforcement success
  • litigation timescales

All legal costs and court fees remain the responsibility of the Landlord unless otherwise agreed.

14. Liability of the Agent

The Agent shall not be liable for:

  • tenant default
  • fraud or misrepresentation by tenants
  • failure of third-party referencing companies
  • hidden defects within the Property
  • contractor insolvency or poor workmanship
  • utility failures
  • delays in court proceedings
  • legislative changes
  • damage occurring during void periods
  • loss caused by events beyond reasonable control

The Agent shall not be liable for indirect or consequential losses.

Nothing within this Agreement excludes liability for fraud, death or personal injury caused by negligence.

15. Landlord Indemnity

The Landlord agrees to indemnify the Agent against all claims, losses, liabilities, damages, penalties, costs or legal expenses arising from:

  • breach of legislation
  • defective property conditions
  • inaccurate landlord information
  • landlord instructions
  • non-compliance with statutory obligations

16. Void Periods

During void periods the Agent may continue to oversee the Property but shall not be liable for:

  • theft
  • flood
  • fire
  • vandalism
  • deterioration
  • utility interruption

The Landlord is responsible for maintaining adequate insurance cover during all void periods.

17. Client Money

Client money shall be held in a designated client account in accordance with current client money protection regulations.

The Agent may deduct fees, expenses and other monies owed from rent received.

18. Tenancy Deposits

Deposits shall be protected in accordance with current tenancy deposit legislation.

The Agent may negotiate deposit deductions and refunds on behalf of the Landlord.

The Landlord authorises the Agent to release agreed deposit funds where appropriate.

19. Data Protection

The Agent shall process personal data in accordance with UK GDPR, the Data Protection Act 2018 and associated legislation.

Personal information shall be processed only where reasonably necessary for the provision of lettings and management services.

20. Complaints and Redress

The Agent is a member of:

  • The Property Ombudsman
  • an approved Client Money Protection scheme

Details are available upon request and on the Agent’s website.

21. Termination of Agreement

Following commencement of management services, either party may terminate this Agreement by providing not less than two months’ written notice.

Termination shall not affect:

  • ongoing commission entitlement
  • monies owed
  • liabilities accrued before termination

Where a tenant introduced by the Agent remains in occupation following termination, commission shall remain payable unless otherwise agreed in writing.

22. Legislative Changes

The Agent reserves the right to amend operational procedures, documentation and compliance requirements to reflect legislative or regulatory changes.

The Landlord acknowledges that future legislation may materially affect:

  • tenancy structures
  • possession procedures
  • compliance obligations
  • fees and administration requirements

23. Governing Law

This Agreement shall be governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Signatures

Landlord: __________________________________
Date: ______________________________________

For and on behalf of Railton-Meeks Property Management Ltd

Signed: ____________________________________
Date: ______________________________________